#Slack technologies inc work Patch

In a departing note to Slack workers, Butterfield called Jones “one of us.” Jones says the line referred to her “obsession around customer focus.” But the note was also an effort to win Jones support from a Slack workforce that had the potential to mistrust its new outsider CEO. In late 2022, Butterfield announced his exit-which Salesforce had kept quiet for weeks-and Salesforce named Jones as his successor she reports to Salesforce chief product officer David Schmaier, not Benioff. Yet it was Butterfield who publicly endorsed Jones for the job. A Salesforce incumbent hardly seemed like the pacifying pick.

#Slack technologies inc work Patch

(Salesforce declined to comment Butterfield didn’t respond to a request for comment.) The next Slack CEO needed to take the reins from the platform’s founder, patch up the arranged marriage of Slack and Salesforce, and boost morale among Slack’s workforce even as its new corporate parent instituted 7,000 layoffs, Slackers included. What’s more, Butterfield was departing after reportedly clashing with Salesforce CEO Marc Benioff following the acquisition. It represented just 5% of Salesforce’s $31.4 billion in annual sales, and the omnipresent messaging tool didn’t overlap much with Jones’s duties. The 43-year-old was a Boston-based executive vice president overseeing Salesforce’s experience cloud, commerce cloud, and marketing cloud products-all key pieces of Salesforce’s product offering to enterprise customers. For one, she didn’t work for Slack, the workplace productivity platform Salesforce acquired in 2021 for $27.7 billion. Jones was a somewhat unlikely contender for the role. But she worried she “wasn’t going to be picked.”

“I was so emotionally invested because I was so excited,” she says. Jones was blindsided by the news but immediately interested in the “dream job” that combined her love of consumer-focused design with enterprise technology.